How to recognise official communications

Official channels: our team only contacts you through this website, the chat on this page and emails sent from the asistment-blockchain.com domain.

What we will never do: ask for your password, seed phrase, private key, 2FA or recovery codes; ask you to install remote-access software; or ask you to send funds to verify, unlock or protect your account.

Warning signs: messages that create urgency or threaten to close your account; links to addresses that look similar to ours but are not; promises of guaranteed returns or prizes; and unsolicited contacts through social networks or messaging apps claiming to be our support team.

If in doubt: do not click links or open attachments. Type https://asistment-blockchain.com directly into your browser and contact us through the chat or Send a ticket to confirm whether the message is genuine.

If you have already shared any details: change your password immediately, enable two-factor authentication and contact us through the chat, choosing Security and fraud. We handle these cases as a priority.